Communication problems

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March 2007

Tom Doctoroff As the plight of the communications industry shows, China’s service sector needs a boost. Progress is being made, slowly

Try this question. The following describes which industry: televisions, air conditioners or automobiles?

Over 100,000 competitors of various shapes and sizes litter the PRC landscape. Price wars erupt with alarming frequency, harming profit margins and product quality. Even the strongest competitors strive valiantly, but mostly in vain, to achieve critical mass. Commoditized output yields, shockingly low customer loyalty and promiscuous brand switching.

The answer: none of the ...

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